Here are a few common questions about the Wellness Care Credit service. To learn even more about Wellness Care Credit, call 833.200.5179 to speak with a customer service representative or simply fill in the information below to be contacted directly by one of our representatives.
How do I incorporate Wellness Care Credit applications into our workflow?
You can qualify patients in-office before they walk out the door. Simply have the patient fill out the short application and submit it yourself through our simple patient portal — you’ll receive a decision in minutes, and you can then begin processing the patient’s procedure and associated charges right away!
Alternatively, it’s simple for your patients to apply for a Wellness Care Credit loan on their own using our online Patient Application.
How long will it take to receive funding for the procedure?
First, the patient will submit the confirmation of procedure form and we will verify the date of the procedure. On the day of the procedure, an ACH electronic transfer will deposit the funds directly into your bank account (funds are typically received within two business days), minus a nominal processing fee.
How can Wellness Care Credit help my business?
Wellness Care Credit helps patients fit the cost of expensive medical procedures into their monthly budget. By becoming a Wellness Care Credit network member, you’re able to provide services and care to a greater number of patients by making an additional, convenient payment option available from the convenience of your office. Offering patient financing is a proven way to increase both revenue and patient referrals.
Why are your approval rates so high?
We use a unique scoring system that values current income above credit history, allowing us to extend credit in proportion with the needs of individual patients and their ability to meet our simple repayment programs.
Do you provide customer support if my staff or patients have trouble with their application?
Yes! As a network member, you and your office staff will receive complete technical and customer support, as well as any training or marketing materials you may need.